EXA STORE
Gift voucher
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Give your friends and family the gift of great shopping moments at the EXA Store. With this voucher, everyone will find the perfect gift.
The voucher is valid for five years from the date of issue. Cash redemption is not possible
Shipping & Returns
Shipping & Returns
Shipping area
EXA Store GmbH delivers exclusively to customers with residence or registered office in Switzerland or the Principality of Liechtenstein. Orders with delivery to another country cannot be accepted or carried out. By placing an order via the EXA Store online shop, the customer confirms that their place of residence or registered office is in Switzerland or the Principality of Liechtenstein.
Shipping costs
The shipping costs are not included in the price of the goods in the online shop and are only calculated and shown when the order is placed.
The shipping costs are based on the weight and dimensions of the order, so this list serves as a guideline:
0 g to 250 g = CHF 4.00
250 g up to 2 kg = CHF 8.00
2 kg to 5 kg = CHF 10.00
5 kg to 10 kg = CHF 14.00
10 kg to 15 kg = CHF 19.00
15 kg to 20 kg = CHF 24.00
20 kg to 25 kg = CHF 30.00
25 kg to 30 kg = CHF 35.00
From a purchase value of CHF 80.00, delivery is free of charge.
Shipping is by post and DPD at the discretion of the online store operator.
Delivery by Swiss Post and DPD
As already mentioned, delivery is carried out by Swiss Post and DPD. Delivery usually takes place within 3 working days. These delivery times are for guidance only and are not binding. Deliveries by DPD or post are made without prior notice.
DPD parcels are deposited when the customer is absent. If the customer wishes the parcel to be deposited or not deposited when absent, the customer can contact DPD Customer Service in this regard. If the customer does not wish the parcel to be delivered to the drop-off box, the customer must clarify this with DPD Customer Service.
The goods must be checked by the customer for transport damage or other defects immediately upon receipt. Any damage must be reported immediately by the customer by e-mail to [email protected] to EXA Store GmbH immediately.
When specifying the shipping time, we refer to working days, which are all days except Saturday, Sunday and public holidays. The public holidays from the registered office of EXA Store GmbH as well as the registered office of the commissioned courier, the corresponding post offices and the domicile or registered office of the customer are taken into account here.
